No. You can check out as a guest with just your email and shipping address. Creating an account makes it easier to track orders, save payment methods, and reorder. Government and education buyers who order regularly will want an account to streamline PO submissions and tax exemptions.

There's no minimum for credit card orders. Purchase orders carry a $100 minimum order value, net of shipping and tax.

For commodity items — paper clips, pens, sticky notes, file folders, and similar — we offer tiered pricing that gets significantly better at case and pallet quantities. The same product costs less per unit when you buy more, because shipping a case costs nearly the same as shipping a single box.

Each commodity product page shows three pricing tiers. The cart automatically applies the best tier rate based on how many you order. For example, a box of paper clips might run $11.56 at single-box quantity, $1.94/box at case quantity (12 boxes), and $1.28/box at pallet quantity (48 boxes).

Volume pricing applies to most office, breakroom, janitorial, and personal care commodity items. Furniture, technology, and freight-flagged items use single-tier pricing.

Yes. Call 800-294-7995 Monday through Friday, 9:00 AM – 5:00 PM ET. We can help with bulk orders, special requests, or buyers who prefer not to order online.

Yes. Email csr@axiscoreonline.com with your item list and quantities. We typically return quotes within one business day. Quotes are valid for 30 days.

Orders can be modified or canceled within the same business day they're placed, provided they haven't entered the fulfillment process. Contact us at csr@axiscoreonline.com or 800-294-7995 as soon as possible with your order number.

Yes — standard ground shipping is free on all orders to the 48 contiguous U.S. states, with no minimum. Freight delivery for oversized items (flagged "Ships Freight" on the product page), expedited shipping options, and shipments to AK/HI/PR/territories may carry additional charges.

Most orders ship the same business day if placed before 3:00 PM ET and arrive in 1–3 business days. Because our inventory is positioned across 20+ regional distribution centers, 90% of the U.S. population is within overnight ground delivery range.

See the Shipping & Delivery page for full delivery windows.

Yes. Delivery to Alaska, Hawaii, Puerto Rico, and U.S. territories typically takes 5–10 business days. Some shipping surcharges may apply depending on item weight and dimensions.

No, not at this time. We ship to U.S. addresses only.

Once your order ships, we email a tracking number to the email address on file. Tracking can take 4–8 hours after shipment to appear in carrier systems. You can also track from your account or via our order tracking page.

Email csr@axiscoreonline.com or call 800-294-7995 with your order number and the item(s) you want to return. We'll send you a Return Authorization (RA) number and return shipping instructions within one business day.

See the Returns Policy for the full process.

30 days from the delivery date for most items in original, unopened, resalable condition. Damaged, defective, or incorrect items must be reported within 3 business days of delivery.

Yes — standard returns carry a 20% restocking fee, deducted from the refund. The fee is waived when an item arrives damaged, defective, or incorrect, or when the return is due to an error on our part. Bulk and freight items may carry a higher manufacturer-set restocking fee.

Refunds are issued to the original payment method within 7–14 business days of receiving and inspecting the returned item. For PO orders billed NET 30, refunds appear as credits applied to the customer account or future invoices.

GSA Multiple Award Schedule (Contract 47QSMS26D002Z), FedMall (Supplier ID 111112972), Goodbuy ESC Region 2 (Contracts 26-27 2B000 and 26-27 6Z000), and we accept direct purchase orders and BPAs from any qualified government, education, or nonprofit buyer.

Yes. We accept POs from federal, state, and local agencies, school districts, universities, cooperative members, qualified 501(c)(3) nonprofits, and commercial buyers with established credit. Standard terms are NET 30 with a $100 minimum order. See the Purchase Orders page for submission requirements.

Email your state-issued exemption certificate to csr@axiscoreonline.com. We'll add it to your account within one business day. See the Tax Exempt page for the full process.

Axiscore is an SBA-certified Small Disadvantaged Business (SDB), Black-owned, and Illinois MBE certified. State certifications in DC (CBE), Virginia (SWaM), and Maryland (MDOT MBE) are in progress. We're a Black-owned business headquartered in Washington, DC.

Visa, Mastercard, American Express, Discover, ACH bank transfer, government Purchase Cards (P-Cards), wire transfer, and NET 30 purchase orders for qualified buyers.

Yes. All transactions are processed through PCI-compliant payment processors using TLS encryption. We do not store full credit card numbers on our servers.

Click "Sign In" at the top of any page, then "Forgot password." We'll email you a reset link. If you don't receive the email within a few minutes, check spam or contact csr@axiscoreonline.com.